Ticket system with the customers, enabling a more rapid support to enable them to private groups.
With this system, users, messages and files, you can submit it by noting the urgency of the situation.
Ticket is sent to the user e-mail on the topic / off-line gelir.Aynı the ticket is answered, the person by mail / off-line are reported.
Captcha Recaptcha security or authentication system, Template (. tpl) through the use of easy to customize.
Admin Panel AJAX for fast functional usage
Name: MWS Ticket System v1.1.1
Module Producer: MaRZoCHi
Compatible with DLE Versions: 9.6, 9.7, 9.8
Ticket Delivery Panel:
The Product : Pre-added product or topic
Urgency : the urgency of your situation, the color of your choice will be given the urgency
Message : Support for the request message
File : the file or files that will help you to explain (the archive file is recommended)
Security Code : Security righting system is turned on. (Captcha or Recaptcha)
Ticket can not yet be answered, answer or delete ticket.
Ticket answered automatically New Ticket section of this section is removed.
Ticket to post a reply or permanently delete it from the archive again. (See reply to ticket type you typed the page until it is renewed answer)
All with a single click you can delete the post and see a list of answers
In this section, you will give your products or support issues ekleyebilirsiniz.Böylece sending the user to easily select a new ticket.
User Group Settings
User group administration panel, set a limit on ticket system to send daily ticket.
File Download : File upload option on / off.
Max.Dosya size : Maximum file size that can be loaded is defined in KB
The installation directory : yükleceği files directory, you must create the directory does not exist
File types : installation, open file types, extensions, separated by a comma must enter the
Message character limit : maximum number of characters that a user can send
Security validation : two methods that you can use for security, captcha and recaptcha.
Mail notification : User ticket yolldığında Notifications by e-mail to send the product to the user responsible for the 'Yes' i choose
PM statement : The user is responsible for ticket yolldığında product user a private message (PM) to send Notifications 'Yes' i choose
v.1.1.1 (04/07/2013) :
Was added to the main page of the admin panel mini statistics.
When you add the user ID entered in the admin panel category has been changed to be entered in the user name and the user finding the AJAX function.
Görebilirsiniz.Ticket Tickets you post to post answers and the answers are now the admin panel is the answer with a single click you can see what was written in the Ticket.
Written answers easily with a single click Delete.
A couple of correction.
v.1.1.0 (01/25/2013) :
Groups send a ticket limit of daily added to
Sent to the ticket page is added to keep track of ticket
With the use of TPL customizable ticket page has become a very flexible structure
Install the file "Module Removal" feature has been added.
Specify the date format for a Ticket
Fixed minor bugs and missing
v.1.0.3 (17/08/2012) :
Was added to the group permissions.
Latin and UTF-8 packages has been added as a separate